Are Your Managers Managing Your Culture?

A new article by Mark Dancer, NAW Institute for Distribution Excellence Fellow, is live in the NAW Blog: Distributing Ideas

Here is a preview.

I’ve learned from many distributor leaders that a company’s culture is determined not only by its values, but by the particular employee behaviors that are most aligned with achieving its ideals. A positive, well-managed culture will drive productivity, reinforce customer experiences and enable innovations. A negative culture, however, can kill strategic initiatives and demolish returns on investment. How your employees behave determines whether your business culture is a creative or destructive force for innovation.

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