NAW is pleased to introduce the new NAW Podcast Series: INNOVATE TO DOMINATE, sponsored by PROS.

In our first episode, “An Introduction to the Innovate to Dominate Podcast Series,” you’ll learn about INNOVATE TO DOMINATE and what it means for you in the context of COVID-19. Watch or listen to this podcast – Check it out!

Watson Woodrow Stanley, 96, Purple Heart Recipient and a resident of Howell, MI passed from this life Monday, May 18 of natural causes.

Watson was preceded in death by his wife Bette Ann Eckert (deceased in 1997) and will be sorely missed by his wife Elizabeth (daughter Alicia).  He was the loving father of 3 children, William (Barb) Stanley, Robert (Lana Kenny) Stanley and Judy (Jim) Cash. Watson cherished his 10 grandchildren and 9 great grandchildren. He was the brother of Mae (Max) Stevens and Patricia (David) O’Donnell.

Midland Industries, headquartered in Kansas City, Missouri, is excited to announce the opening of its newest distribution center, located at 5544 Armour Dr. Houston, TX 77020. This facility will stock a complete line of industrial, plumbing, waterworks, and irrigation products including, brass fittings, valves, malleable fittings, steel nipples, ductile iron gate and check valves, lead-free brass fittings, bronze fittings, brass nipples, stainless steel fittings and nipples, and much more. In addition to providing faster deliveries to our customers in the South, this facility features a will-call area supporting customers in the Houston area that wish to pick up. As we continue to grow, we are eager to serve our ever-expanding customer base in this region.

Würth Industry North America (WINA), a leading industrial distributor of supply chain solutions for fasteners, MRO and safety equipment, announced March 31, 2020 that it has signed a national agreement with Markforged, the leading provider of industrial metal and carbon fiber 3D printers. The agreement will better serve the needs of Würth Industry's customers in the general manufacturing market, as well as oil & gas, heavy equipment, and transportation.

"We are thrilled to bring innovative digital supply chain solutions to our customers," said Dan Hill, Chief Executive Officer for Würth Industry North America. "By integrating Markforged 3D Printing technology with our existing kanban programs, we are able to offer quicker time to market and lower inventory costs. We're able to cut out the sourcing, purchasing, and transportation costs and deliver the value directly to the customer."

From the NAW Blog

Each of your customers brings value to your business. Some already provide a considerably high value that your business relies on, while others have significant potential that you haven’t fully tapped. Then there are the customers who cost more to serve than they provide in value. The question is: Do you know which customer is which? And are you adjusting your approach accordingly?

From the NAW Blog

Many distributors have been doing things the same way for years. In some cases, what worked then still works now. Yet, part of preparing for the future is preparing for the unexpected — whether that is economic volatility or other industry disruption, such as the Coronavirus.

From the NAW Blog

Digital marketplaces were a major theme at the recent NAW Executive Summit, and for good reason; B2B marketplaces are predicted to be a $3.6 trillion boon for distributors in the next few years. This new opportunity is certainly good for distributors, but it does make action even harder. How can AI, e-commerce and marketplaces all be multi-trillion dollar opportunities? Further, which one should distributors pursue first?

From the NAW Blog

Distributors are a strategic go-to-market asset for manufacturers and many are stepping up to reinvent the traditional distribution business model for the digital age. My recent conversations with manufacturers indicate that many suppliers have not noticed and very few have actively engaged with even their most influential distributor partners. The partnership between distributors and manufacturers remains as crucial as ever, but it will die without proactive collaboration around emerging innovation opportunities.

Sherex Fastening Solutions, a global leader in engineered fasteners, tooling, and automation, is excited to announce the release of its Hand Tool Calibration Unit.

From the NAW Blog

The United States is entering a new phase of crisis management. For the first time in weeks, restrictions are easing instead of intensifying. The economy is reopening. And for distributors, that means the biggest changes are yet to come.

After careful consideration and due to the escalation of COVID-19 in the United States, Reed Exhibitions has announced May 8, 2020 that the next edition of Fastener Fair USA will now take place March 23-25, 2021 at the Huntington Convention Center in Cleveland, Ohio.

Initially optimistic that the event could be held in late July, as the pandemic has continued to escalate and the challenges it has brought to the industry, it is clear that July is no longer a viable option.

From the NAW Blog

We’ve been tracking weekly sales in our Pandemic Revenue Index, in which distributors are reporting double-digit declines week over week. A lot of distribution companies have been handling the COVID-19 crisis moment to moment, with barely a chance to catch their breath.

From the NAW Blog

As distributors imagine business after the COVID-19 pandemic, there is a growing consensus that the crisis will lock in a trend toward customer preferences for virtual experiences. While a sustained shift in buying habits is very likely, that outcome does not reflect the full impact on the future of business. Yes, social distancing has forced remote working and online ordering. However, the crisis also reveals that we are all members of cherished communities, and the path forward is about people working with people to solve problems.

EFC International, a supplier of engineered fasteners, continues to expand. They are moving their Chicago branch office and warehouse to a new 64,000 square foot facility at 4150 Chandler Drive, Hanover Park, Illinois.

Thomas Mansholt, vice president of operations states, “Our move enables EFC to enhance our service level by providing additional stocking programs with increased inventory space to meet both customer and supplier needs. With 4,200 pallet locations, 26-foot clear height ceilings, and a circular flow from receiving to inventory to shipping, we can ship product more efficiently and the facility allows for growth. The increased number of dock doors provides efficient flow for containers to be loaded for export, supporting customers for all EFC Global locations. This is another sign of our commitment to Redefine The World Of Distribution.”

From the NAW Blog

The hard truth about the Coronavirus is that extreme, unexpected events are becoming an essential new requirement of effective supply chain planning. In the current crisis, distributors are doing the crucial work of delivering critical products to essential businesses. As the virus peaks, distributors will play a leading role in rebooting our economy. As industries recover, a new normal will set it. It will be one where customers judge supply chain performance not only on efficiency, but on the ability to predict and mitigate risk.

From the NAW Blog

Many distributors are reporting that the Coronavirus crisis is leading to an increase in online ordering and virtual interactions with their customer service reps and inside salespeople. As this trend takes root, it may shift customer interactions away from a distributor’s field salespeople. As a result, salespeople may be defensive or uncomfortable. However, if customer behaviors are changing, there is a huge opportunity for your sales force around creating new value for customers.

From the NAW Blog

The conduct of business will change as the Coronavirus crisis recedes, but it’s too early to know the new normal with certainty. Just as first reporting in any emergency often proves to be inaccurate and wrong, so too may early predictions about a new normal for doing business miss the mark.

From the NAW Blog

The defining characteristic of a crisis is uncertainty. First-line managers are a powerful force for surviving a crisis, but only if leaders help them embrace a new role. Every employee wonders how long the crisis will last, which work is most important and if their job is secure. Leaders don’t have all the answers, and employees know it. The role of first-line managers shifts from directing activities that drive performance to gathering ideas that may help the company survive.