Inside Sales


Categories Free Resource Links Resource Links – Fee or Subscription Required
Interpersonal communication skills A Free DISC Personality Test  
Negotiation skills Negotiation Mastery
Keyboarding - Typing skills Keyboarding Proficiency Test  
Communication Important Communication Skills and How to Improve Them  
Data entry Data Entry and Keyboarding Skills  
Email etiquette 28 Email Etiquette Rules for the Workplace  
Emotional intelligence Emotional Intelligence Courses Online   
Time management HubSpot Academy  
Microsoft proficiency Microsoft 365 Training  
Office tools Microsoft 365 Training  
Pricing strategies Pricing Strategy  
Conflict resolution Five Conflict-Resolution Strategies for the Workplace  
Handling rejection How To Handle Rejection in Sales in 7 Steps (With Tips)  
Sales differentiation Sales Management Training  
Value proposition How to Create an Effective Value Proposition  
Purpose of CRM systems CRM Basics: Unlock Business Growth through Relationships  
Technical knowledge (FTI)   Fastener Training Institute
Technical knowledge (Würth Knowing) The Complete Series | Würth Knowing  
Managing your email Business Software and Tools  
Cross-cultural awareness  Intercultural Communication Courses Online  
How to be a good salesperson Sales Management Training  
Presentation skills What Are Effective Presentation Skills (and How to Improve Them)  
How to use Powerpoint Microsoft 365 Training  
Sales development training Sales Management Training  
Utilizing LinkedIn for leads    LinkedIn Sales Solutions

View upcoming NFDA educational events here.

Check out Fastener Training Institute for technical training courses.